SECDI POPI
A CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At SECDI (and including this website, POPIAct-Compliance) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
About the Company
Safety Engineering Competence Development Institute (SECDI) (PTY) LTD is a Safety services company.
The information we collect
We collect and process your personal information mainly for the purposes of sharing information, letting you know of upcoming events, new competence programmes and safety related developments. For this purpose, we will collect contact details including your name and organisation.
Since we are operating within a specific community (Safety) we will from time to time request you to provide us with information that will be for your own and the community’s benefit. This information will be requested directly from yourself if you choose to be part of the community.
We collect information directly from you where you provide us with your personal details.
We will indicate to you what information are required and what information is optional.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
For example:
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record keeping purposes;
Disclosure of information
We will not disclose your personal information to any third party unless so requested by you or specifically agreed by you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We however may disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect our rights.
Information Security
Your information is stored electronically in the cloud and protected by Xneelo. You can find their privacy policy at: Xneelo Privacy Policy
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security measures cover:
- Physical security;
- Computer and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Governance and regulatory issues;
- Monitoring access and usage of private information;
- Investigating and reacting to security incidents.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply request it on our website and we will provide such. For security purposes you will have to upload a copy of your ID document to confirm your identity before we can provide the details of your personal information.
You have the right to, at any time, request that your information be removed from our database. Simply unsubscribe on our website.
Currency of your information
You have the right to ask us to update or correct your personal information. Simply use the update my information on the website.
Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, SECDI also includes email addresses as personal information.
How to contact us
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us via our website.
